The Ministry of Personnel, Public Grievances and Pensions is the Union Government ministry for personnel matters including the recruitment, career development, training, staff welfare and post employment dispensation. The ministry is under the overall charge of Prime Minister of India, who is assisted by a Minister of State.
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The Ministry comprises three Departments viz:-
DOPT is concerned with the formulation of policy and the watchdog of the Government ensuring that certain accepted standards and norms, as laid down by it, are followed by all Ministries/Departments in the recruitment, regulation of service conditions and posting transfers and deputation of personnel as well as other related issues.
It controls the cadres of the Indian Administrative Service (IAS) and the Central Secretariat Service (CSS). DOPT is also responsible for the appointment of Chairman, Managing Director, full-time functional Director/ Member of the Board of Management of various public sector undertakings/enterprises, corporations, banks and financial institutions. It also deals with the assignment of Indian experts to various developing countries.
The department is mainly concerned with the formulation of policies regarding the post retirement benefits of Central Gvot. employees covered under the CCS (Pension) Rules, 1972. It also acts as a forum for the redressal for Pensioners' grievances. However, the pensioners of Ministries of Railways and Defence are governed by their respective pension rules.
The Department of Administrative Reforms and Public Grievances is to facilitate the pursuit of excellence in governance through promotion of:
The Department acts as a facilitator, in consultation with Central Ministries/ Departments, States/ UT Administrations, Organisations and individuals, to improve Government functioning through administrative reforms in the spheres of restructuring the Government, process improvement, Organisation and Methods and Grievance handling, and by promoting modernization, Citizen’s Charters, award schemes, e-governance, and best practices.